Customer service available 24/7

Powered by HuraTips.Com


Auto Tools Express ( has partnered with to offer convenient International Shipping. membership offers deeply discounted international shipping rates to more than 225 countries. They will provide you with a US street address, receive packages on your behalf and then ship your order overseas. also helps prepare customs paperwork for your shipments.

MyUS uses trusted delivery services like FedEx, UPS and DHL to ensure you receive your merchandise in the shortest amount of time.


  1. Choose your subscription, create your account and receive your own US address.
  2. Use your US address provided by when placing your order with us.
  3. Once we ship your order, will manage the mail forwarding process to you.
  4. MyUS will let you know when you package has arrived and allow you to create a shipment request for all your purchases (if you shop also in other USA stores)
  5. Your shipments will arrive at your door in 2-4 business days

If you are ordering multiple items (if you shop also in other USA stores), be sure to select the "Premium Membership" for greatest savings!

Please note that some items cannot be shipped to international addresses and are not eligible for services. These restrictions include such items as pressurized cans (e.g., aerosol cans) and hazardous materials (e.g., nail polish). Additional restrictions may apply to your destination; the website has a complete list of prohibited items for different countries.

The unauthorized reselling or distribution of Auto Tools Express ( products is prohibited. Orders placed with the intention of exchanging money for product are against company policy and we have alerts in our system setup to identify such orders. reserves the right to cancel any order, without prior notification to the customer. Obtaining a membership does not bypass this company policy. If you would like clarification on whether your order is considered “reselling,” please contact our Customer Service Department.

For all Customer Service inquiries, order placement information and orders feel free support request on contact page.

If you choose to use to forward your order outside of the continental United States, Alaska or Hawaii, then we consider their U.S. address to be the destination for your order. Once our order safely reaches warehouses in the USA, they take responsibility for loss or damage to your order when shipping it internationally. We recommend that you review their insurance options for international shipments before you place your order.


Have Your Very Own U.S. Mailing Address


Frequently Asked Questions

You can find the shipping process here

We are sorry that you want to return your product.Of course this is always possible and free of charge within 14 days.See here how the return works.

You can visit our site to track your product.

If this does not work, you can always contact UPS (delivery service) with your track & trace code.

Step 1: A confirmation email is received once you place your order.

Step 2: Your order is in line to begin processing.

Step 3: You will receive an email containing your tracking number once your order is in line to be packaged, labeled and shipped. Receiving this email means that your shipping label has been printed.

Step 4: Stay up-to-date on your order by checking your tracking number. The tracking number will update once it has arrived to the UPS facility.

Step 5: Your order will be delivered. This is 7-14 business days from when you placed your order.